The Ultimate
Design and
Hosting Choice
for Small Business

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UltiHost is now #1 for Search Engine Placement.

Contact us for more info!

We have done our best to provide you with the most accurate and informative answers to all the most common questions we receive. We recommend you check down this page before sending off an email and waiting for a reply - chances are you will immediately find what you are looking for!

Account Changes

 

Frequently Asked Questions

I know nothing about Web Sites - what all do I need to get started?

Can I design my own web page and just host it with you?

What are your DNS (Nameserver) Addresses?

Frequently Asked Questions regarding Hosting

Terms and Conditions for Hosting (and other General Agreements)

Do you offer help for picking Colors for my Site design?

Tools/Control Panel

Accessing your Control Panel/Web Stats/etc.

Using your Control Panel

Using your Web Statistics

I am confused by all the stats - which are most important?

How long do all the monthly stats stay available to me?

How long does it take for Services to become Active?

Billing/Accounts

Do you accept credit cards for all services?

How will I be billed?

Changing Account Information (top of this page)

What happens if a payment is overdue?

Can I just cancel my hosting account by telling my credit card company not to pay?

Cancellations and Refunds

"Overlaps" when changing Credit Card used or Upgrading/Downgrading your Billing

Other

I can't access the Password protected areas - now what?

I need you to update text and images for me. I can type the text, but how do I resize the images so that they are a decent size to E-Mail you?

You say your online experience pre-dates the Web? How is it possible that you've been around longer than others?

What is your preferred "method of contact"?

If you need help Marketing your Site - click here!